| For more information: Feldstein Financial Group, LLC 45 Seminary Avenue Chester, NJ 07930 US Email: OksanaN@financial-advisor.com Tel: (908) 879-9559 Fax: (908) 879-2552 © Copyright 2007 Steven Feldstein and Associates. All Rights Reserved. |
BUSINESS CONTINUITY PLANNING
Feldstein Financial Group, LLC and Steven Feldstein & Associates’ (DBA Steven Feldstein) Business Continuity
Plan explains our response to events that could significantly disrupt our business. The timing, impact of disasters,
and disruptions are unpredictable. Our response time will vary depending on the actual interruption. Kindly note
the following:
Contacting Us – If after a significant business disruption you cannot contact us at our primary phone number
908.879.9559 or email address stevenf@financial-advisor.com you should call our alternative number 908.658.4050 or
access our web site www.financial-advisor.com. If you cannot access us through either of those means, please contact
our clearing firm, Pershing LLC, at 201.413.3635 or 213.6240.6100 extension 500 and view their web site
www.pershing.com for instructions on how they may provide you with prompt access to funds and securities, enter
orders, process other trade-related, cash, and security transactions.
Our Business Continuity Plan – We plan to quickly recover and resume business operations after a significant
business disruption and respond by safeguarding our employees and property, making a financial and operational
assessment, protecting the firm’s books and records, and allowing our customers to transact business. Our Business
Continuity Plan is designed to permit our firm to resume operations as quickly as possible, given the scope and
severity of the significant business disruption.
Our Business Continuity Plan addresses: data back up and recovery; all mission critical systems; financial and
operational assessments; alternative communications with customers, employees, and regulators; alternate physical
location of employees; critical supplier, contractor, bank and counter-party impact; regulatory reporting; and
assuring our customers prompt access to their funds and securities if we are unable to continue our business.
Our clearing firm, Pershing LLC, backs up our important records in a geographically separate area. While every
emergency situation poses unique problems based on external factors, such as time of day and the severity of the
disruption, we have been advised by our clearing firm that its objective is to restore its own operations and be able to
complete existing transactions and accept new transactions and payments within four hours. Your orders and
requests for funds and securities could be delayed during this period.
Varying Disruptions – Significant business disruptions can vary in their scope, such as only our firm, a single
building housing our firm, the business district where our firm is located, the city where we are located, or the entire
region. Within each of these areas, the severity of the disruption can also vary from minimal to severe. In a
disruption to only our firm or a building housing our firm, we will transfer our operations to a local site when needed
and expect to recover and resume business within two hours. In a disruption affecting our business district, city or
region, we will transfer our operations to a site outside of the affected area, and recover and resume business within
four hours. In either situation, we plan to continue in business, transfer operations to our clearing firm if necessary,
and notify you through our web site www.financial-advisor.com or our customer emergency number, 908.658.4050. If
the significant business disruption is so severe that it prevents us from remaining in business, we will assure our
customer’s prompt access to their funds and securities.
Notice of Privacy Policy 2008
We are committed to keeping personal information collected from our potential, current, and former customers
confidential and secure. The proper handling of personal information is one of our highest priorities. We want to be
sure that you know why we need to collect personal information from you. We also want to explain to you our
commitment to protect the information you provide to us.
Customer Information
Nonpublic personal information shall include: information obtained from the Customer regarding Customer (i.e.
confidential personal identification information, financial information, etc.), information about the customer's
transactions, or information obtained from third parties.
The categories of nonpublic personal information the broker/dealer may disclose include: information such as name,
address, social security number, assets, income, employment and beneficiary information that you authorized us to
collect in order to open and service your investment account and administer insurance policies and claims.
Sharing Information
We only share your nonpublic personal information with non-affiliated companies or individuals as permitted by law,
such as third party administrators and consumer reporting agencies, or to comply with legal or regulatory
requirements. In the normal course of our business, we may disclose information we collect about you to companies
or individuals that contract with us to perform servicing functions such as: Preparation of statements • Distribution
of materials • Policy and investment account administration.
When we provide personal information to a service provider, we require these providers to agree to safeguard your
information, to use the information only for the intended purpose, and to abide by applicable law.
Employee Access to Information
Only employees with a valid business reason have access to your personal information. These employees are
educated on the importance of maintaining the confidentially and security of this information. They are required to
abide by our information handling practices.
Protection of Information
We maintain security standards to protect your information, whether written, spoken or electronic. We update and
test our systems to ensure the protection and integrity of information.
Maintaining Accurate Information
Our goal is to maintain accurate, up to date customer records in accordance with industry standards. We have
procedures in place to keep information current and complete, including timely correction of inaccurate information.
Disclosure of our Privacy Policy
We recognize and respect the privacy concerns of our potential, current, and former customers. We are committed to
safeguarding this information. As a member of the financial services industry, we are sending you this Notice of
Privacy Policy for informational purposes and will update and distribute it as required by law. It is also available upon
request.